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Terms & Conditions

Please read these Terms & Conditions carefully before using our website or placing an order.

Last Updated: July 2026

Welcome to DMitra Jewellery

These Terms & Conditions ("Terms") govern your access to and use of the DMitra Jewellery website, products, services, and all related features offered through our online store.

By accessing our website, creating an account, browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue the use of our website and services immediately.

1. Acceptance of Terms

Your continued use of this website constitutes your acceptance of these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, Cancellation Policy, and any other policies published on this website.

  • These Terms apply to every visitor, customer and registered user.
  • You agree to comply with all applicable Indian laws while using this website.
  • We reserve the right to modify these Terms at any time without prior notice.
  • Updated Terms become effective immediately after publication on our website.

2. Eligibility to Use Our Website

Eligible Users
  • Individuals who are legally capable of entering into binding contracts.
  • Users aged 18 years or above.
  • Businesses and organizations legally authorized to purchase products.
  • Customers providing genuine and accurate information.
Restricted Usage
  • Providing false identity or misleading information.
  • Using another person's account without permission.
  • Attempting fraudulent transactions.
  • Violating applicable laws.
  • Using automated bots to place orders.

3. Customer Accounts

Creating an account allows you to manage your orders, addresses, wishlist, and profile information. You are responsible for maintaining the confidentiality of your login credentials.

Account Responsibilities
  • Provide accurate and up-to-date information.
  • Maintain confidentiality of your password.
  • Notify us immediately if unauthorized access is suspected.
  • Keep your contact information updated.
  • You are responsible for all activities performed through your account.
DMitra Jewellery reserves the right to suspend or permanently terminate any account involved in fraudulent activities, misuse, abusive behaviour, fake orders, or violations of these Terms.

4. Product Information

Product Images

We make every effort to display our jewellery accurately. However, colours may vary slightly due to lighting conditions, photography, monitor settings and mobile device displays.

Product Description

Product descriptions, dimensions, weights and specifications are provided to the best of our knowledge. Minor variations may occur due to the handcrafted nature of jewellery.

Availability

Product availability is subject to stock. We reserve the right to discontinue or modify any product without prior notice.