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Frequently Asked Questions

No. Return requests must be submitted within 48 hours from the delivery time.

Yes. An uninterrupted open-box video is mandatory for any claim involving damage, missing items, incorrect products, refund or replacement.

Refunds are initiated after the returned product passes our inspection process. The final credit depends on your bank or payment provider.

Need Assistance?

Our customer support team is always ready to help you with your return, refund or replacement requests.

Contact Support