Privacy Policy

Your privacy and personal information are important to us.

Last Updated: July 2026

Our Commitment to Privacy

DMitra Jewellery respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website or purchase our products.

Information We Collect

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address

Order Information

Products Purchased
Order History
Transaction Details
Payment Status
Delivery Information

Technical Information

IP Address
Browser Type
Operating System
Device Information
Cookies & Analytics

How We Use Your Information

Process your orders.
Deliver purchased products.
Provide customer support.
Send order confirmations.
Send shipping updates.
Respond to enquiries.

Improve our website experience.
Detect fraud and suspicious activities.
Comply with legal obligations.
Provide promotional offers (with your consent).
Improve customer service.

Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, internet banking credentials, or other sensitive payment information on our servers.

All online payments are securely processed through trusted third-party payment gateway providers using industry-standard encryption technology.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance.

You may disable cookies through your browser settings; however, some website features may not function correctly.

Information Sharing

We value your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers for purposes including:

Courier & Logistics Partners
Payment Gateway Providers
Government Authorities (where legally required)
Technology Service Providers

Data Protection

SSL secured website.
Encrypted communication.
Restricted staff access.
Secure hosting environment.
Regular security monitoring.

Your Rights

Access your personal information.
Request correction of incorrect information.
Request deletion where legally permissible.
Update your account information.

Opt-out of marketing emails.
Withdraw marketing consent.
Contact us regarding privacy concerns.
Request account closure.

Data Retention

We retain customer information only for as long as necessary to fulfil orders, comply with applicable laws, resolve disputes, prevent fraud, and maintain business records.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact our customer support team.

Contact Support